Articles & news

PayEngine, a payments platform for vertical SaaS companies, has raised $10 million in Series A funding led by Point72 Ventures, a global venture capital firm.

How the PayEngine name came to be underneath the Platform Factory umbrella. Read more about our history.

Banks and payment processors have controlled the entire payments ecosystem and captured all of the revenue associated with enabling merchants to accept credit card payments. New models means that businesses can monetize payments themselves.

This post goes into detail about merchant-of-record, what is the significance, and what are ways to mitigate liabilities.

The payments space has been evolving at a rapid pace for the past century. The latest technologies have ushered in even bigger changes to the financial landscape. Learn more about the changes and what the impact has been so far.

With PayEngine, SaaS software companies can use multiple payment processors or gateways for their sub-merchants. Now, PayEngine has announced an integration and direct relationship supporting online EBT payments. Use our relationship to enable EBT!

A summary of the problems and challenges of building a payments business on top of your vertical SaaS business. There are both technical and operational challenges, both challenges we help solve.

When interchange fee rates go up, it can eat your revenue, but vertical SaaS providers can take control of how credit card processing fees impact both them and their clients.

How omni-commerce can help vertical SaaS companies win in an omnichannel world -- including tools like Tap-To-Pay, mobile first, and generally easy to use payments anywhere!

SaaS platforms have an advantage with all the data they have about their customers. This data far exceeds the typical payments term of "KYC" -- Know Your Customer -- and can translate into better rates and lower risk.

PayEngine announces a partnership with ServiceTitan to bring SoftPOS tap-to-pay capabilities to field service contractors across HVAC, plumbing, electrical, and other service verticals — eliminating the need for separate payment terminals.

Contactless payments are no longer optional. As demand grows, vertical SaaS platforms need to enable their clients with NFC payments, such as with tap-to-pay with phones.

PayEngine announces a strategic partnership with Arrears, Inc., combining embedded payment processing with AI-powered accounts receivable automation to deliver a seamless financial management solution for businesses.

As vertical SaaS platforms expand, integrating payments presents both opportunities and challenges, particularly with larger merchants accustomed to interchange-plus pricing. This blog explores strategies for managing thin margins in the short term, emphasizing the importance of long-term growth through volume, customer retention, and premium payment features like Tap-to-Pay, network tokenization, and Layer 2 optimizations. It highlights the need for a strategic payments partner with advanced tech capabilities to support competitive rates and drive innovation. Key metrics, such as the relative take rate, help measure success, ensuring payments contribute significantly to overall revenue.

We've been building with AI at PayEngine since 2023. When we decided to bring AI-powered operations to vertical SaaS payments companies and processors, we found that nothing on the market met the security, compliance, and embedding requirements that payments demands. So we built shiftagent — an enterprise-ready AI workforce platform purpose-built for the payments industry.